TEAMWORK STRATEGIES AND ORGANISATIONAL PERFORMANCE: A STUDY OF GUARANTY TRUST BANK LIMITED, ILORIN KWARA STATE, NIGERIA.

Abstract

Despite the recognized importance of teamwork, many organizations, including those in the Nigerian banking industry struggle to implement strategies that fully leverage team potential. Hence, this study sought to examine the impact of teamwork strategies on organizational performance in the Nigeria banking industry with specific focus on Guaranty Trust Bank, Ilorin, Nigeria. Survey research design was employed for the study and 82 respondents were selected using simple random sampling technique. Data was gathered with the aid of structured questionnaire and data analysis was performed with descriptive and inferential statistics. Findings revealed a significant positive impact of teamwork strategies (effective communication, conflict resolution and team effort reward and incentives) on organizational performance measured by operational efficiency, employee collaboration and employee commitment. The study concluded that teamwork strategies have significant positive impact on organizational performance. It was recommended that stakeholders of banks, GTBank in particular should invest in training programs to improve communication skills across all levels, train employees and managers in conflict resolution techniques and design incentive programmes that reward collaborative efforts.